This privacy policy describes how MB DryJoy (dryjoy.lt) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase. Please read this policy carefully.

Data controller: MB DryJoy, company code 307723640, email info@dryjoy.lt

 

1. POLICY CHANGES

 

We may update this privacy policy from time to time. We will post the revised version on the website and update the date at the top.

 

2. WHAT INFORMATION WE COLLECT

 

Directly from you:

• Contact details – name, address, phone number, email
• Order information – name, surname, delivery address, payment confirmation
• Account information – username, password
• Customer service information – content of messages

 

Automatically collected information:

• Usage data – how you use the website, device information, browser, IP address
• Cookie data

 

From third parties:

• Payment processor MakeCommerce.lt / Maksekeskus AS (TO BE CONFIRMED)
• Google Analytics (website analysis) (TO BE CONFIRMED)

 

3. HOW WE USE YOUR INFORMATION

 

• For processing and delivering orders
• For communication regarding orders, returns, or accounts
• For marketing communications (only with consent)
• For improving website performance through analytics tools
• For fraud prevention and security
• For fulfilling legal obligations

 

4. LEGAL BASIS (GDPR)

 

• Contract – for order fulfillment (GDPR Art. 6(1)(b))
• Consent – for marketing communications and cookies (GDPR Art. 6(1)(a))
• Legitimate interest – for website security, analytics, and business improvement (GDPR Art. 6(1)(f))
• Legal obligation – for accounting and tax requirements (GDPR Art. 6(1)(c))

 

5. COOKIES

 

We use cookies for website operation and improvement:

Essential cookies – shopping cart and login functions. These cannot be disabled.

Analytics cookies – Google Analytics collects anonymous data about visitors. You can opt-out via browser settings or by installing the Google Analytics Opt-out Add-on.

Marketing cookies – for personalized offers. You can opt-out at any time.

Upon your first visit to the website, you will be asked to consent to cookies. Declining cookies may negatively affect the functionality of some features.

 

6. HOW WE DISCLOSE YOUR INFORMATION (TO BE CONFIRMED)

 

We may transfer your data to:

• Delivery partners (delivery address only)
• MakeCommerce.lt / Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no. 12268475) – for payment processing. Your personal information, necessary for the execution of the payment, will be transferred to this company (NOT YET KNOWN)
• Google LLC – analytics data
• State institutions – for compliance with legal requirements

We do not sell or share data with third parties for marketing purposes without your consent.

 

7. THIRD-PARTY LINKS

 

The website may contain links to third-party websites. MB DryJoy assumes no responsibility for their privacy policies or content.

 

8. DATA STORAGE

 

• Order data – 10 years (accounting requirements)
• Marketing data – until you withdraw consent
• Analytics data – 26 months (Google Analytics default term)

The data retention period also depends on whether the information is necessary for fulfilling legal obligations or resolving disputes.

 

9. YOUR RIGHTS

 

Under the GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Erase data ("right to be forgotten")
• Restrict data processing
• Port data
• Object to data processing for marketing purposes
• Withdraw consent at any time
• Lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt)

You can exercise these rights by contacting: info@dryjoy.lt. We will respond within 30 days.

You can unsubscribe from marketing emails at any time using the unsubscribe link at the bottom of the email.

 

10. CHILDREN'S DATA

 

Our service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with their data, please contact us and we will delete it.

 

11. DATA SECURITY

 

We use modern technical and organizational measures to protect your data. Payment data is encrypted and is not accessible to MB DryJoy employees. However, please remember that no security measures are absolutely foolproof.

 

12. INTERNATIONAL DATA TRANSFERS

 

The servers of some service providers (e.g., Google) may be located outside the EU. In such cases, data is transferred based on the European Commission's standard contractual clauses or other recognized transfer mechanisms.

 

13. COMPLAINTS

 

If you have any complaints regarding data processing, please contact us at info@dryjoy.lt. If you are not satisfied with the response, you can contact the State Data Protection Inspectorate (vdai.lrv.lt).

 

14. CONTACTS

 

 

MB DryJoy, company code 307723640

email: info@dryjoy.lt

Company address: Kaunakiemio g. 1A-56, Kaunas

Tel. No.:  +37065533855