This privacy policy describes how MB DryJoy (dryjoy.lt) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase. Please read this policy carefully.

Data controller: MB DryJoy, company code 307723640, email info@dryjoy.lt

1. POLICY CHANGES

We may update this privacy policy from time to time. We will post the revised version on the website and update the date at the top.

2. WHAT INFORMATION WE COLLECT

Directly from you:

• Contact details – name, address, phone number, email
• Order information – first name, last name, shipping address, payment confirmation
• Account information – username, password
• Customer service information – content of messages

Information collected automatically:

• Usage data – how you use the website, device information, browser, IP address
• Cookie data

From third parties:

• Payment processor Montonio.com / Montonio Finance UAB
  
• Google Analytics (website analysis)

3. HOW WE USE YOUR INFORMATION

• For order processing and delivery
• To contact you regarding orders, returns, or your account
• For marketing communications (only with consent)
• To improve website performance through analytics tools
• For fraud prevention and security
• To fulfill legal obligations

4. LEGAL BASIS (GDPR)

• Contract – for order fulfillment (GDPR Art. 6(1)(b))
• Consent – for marketing messages and cookies (GDPR Art. 6(1)(a))
• Legitimate interest – for website security, analysis, and business improvement (GDPR Art. 6(1)(f))
• Legal obligation – for accounting and tax requirements (GDPR Art. 6(1)(c))

5. COOKIES

We use cookies for website operation and improvement:

Essential cookies – shopping cart and login functions. They cannot be disabled.

Analytics cookies – Google Analytics collects anonymous data about visitors. You can opt out through browser settings or by installing the Google Analytics Opt-out Add-on.

Marketing cookies – for personalized offers. You can opt out at any time.

When you first visit the website, you will be asked to consent to cookies. Refusing cookies may negatively impact the functionality of some features.

6. HOW WE DISCLOSE YOUR INFORMATION

We may share your data with:

• Delivery partners (delivery address only)
• Montonio.com / Montonio Finance UAB (Konstitucijos pr. 7, Vilnius, Lithuania. Reg. No. 305205122) – for payment processing. Your personal information, necessary for payment execution, will be transferred to this company
• Google LLC – analytics data
• State institutions – for compliance with legal requirements

We do not sell or share data with third parties for marketing purposes without your consent.

7. THIRD-PARTY LINKS

The website may contain links to third-party websites. MB DryJoy does not assume responsibility for their privacy policies or content.

8. DATA STORAGE

• Order data – 10 years (accounting requirements)
• Marketing data – until you withdraw consent
• Analytics data – 26 months (Google Analytics default term)

The data retention period also depends on whether the information is necessary for the fulfillment of legal obligations or dispute resolution.

9. YOUR RIGHTS

Under the GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Erase data ("right to be forgotten")
• Restrict data processing
• Port data
• Object to data processing for marketing purposes
• Withdraw consent at any time
• Lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt)

You can exercise these rights by contacting us at: info@dryjoy.lt. We will respond within 30 days.

You can unsubscribe from marketing emails at any time using the unsubscribe link at the bottom of the email.

10. CHILDREN'S DATA

Our service is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe that a child has provided us with their data, please contact us and we will delete it.

11. DATA SECURITY

We use modern technical and organizational measures to protect your data. Payment data is encrypted and is not accessible to MB DryJoy employees. However, please remember that no security measures are absolutely impenetrable.

12. INTERNATIONAL DATA TRANSFERS

The servers of some service providers (e.g., Google) may be located outside the EU. In such cases, data is transferred based on the European Commission's Standard Contractual Clauses or other recognized transfer mechanisms.

13. COMPLAINTS

If you have complaints regarding data processing – please contact us at info@dryjoy.lt. If you are not satisfied with the response – you can contact the State Data Protection Inspectorate (vdai.lrv.lt).

 

14. CONTACTS

MB DryJoy, company code 307723640

email address: info@dryjoy.lt

Company address: Kaunakiemio g. 1A-56, Kaunas

Phone no.: +37065533855